Video Transcript | Bad Faith Litigation

[GRAPHIC: Surrano Law Offices A Professional Corporation www.Surrano.com An attorney using his knowledge of the insurance industry to fight for you 877-288-8230 3200 North Central Avenue Suite 2500 Phoenix, AZ 85012 Experienced]
CHARLES SURRANO: Insurance companies by law have a special relationship with their insureds. They owe each insured a duty of good faith and fair dealing. And when they breach that relationship, they've committed bad faith. That can happen any number of ways, wrongfully denying a claim, withholding payment, failing to investigate. But when you suspect that an insurance company has mistreated you, you should do the prudent thing and that is to contact us. Contact people experienced in insurance bad faith matters and allow us to examine the policy, ask the questions and decide whether or not you would have a claim for bad faith, and if so, whether or not we can get you any relief. People have legitimate concerns when their insurance claim has been denied. And it usually starts with the question, what am I going to do now? That's what brings them to us in the first place. And while we can't guarantee that they'll get their money immediately, we can at least start the process and give them some sense that something is being accomplished toward that end, getting them to a point of resolution. Because after all, that's why they bought the insurance in the first place was to have this guarantee, this sense of security in a time of need.
[GRAPHIC: Surrano Law Offices A Professional Corporation www.Surrano.com An attorney using his knowledge of the insurance industry to fight for you 877-288-8230 3200 North Central Avenue Suite 2500 Phoenix, AZ 85012 Experienced]