Misrepresenting Policy Terms

Failure to Disclose or Misrepresentation of Insurance Policy Terms

Insurance agents are primarily sales representatives. Their goal is to sell you a policy, rather than help you with problems that arise after the sale. In order to sell you the policy, they may misrepresent its terms. This can be a serious problem when you need to file a claim for a loss. Your agent may have stated or implied that the event was covered in order to encourage you to purchase the policy. After submitting the claim, you find the policy does not cover the type of event or loss in the claim. This can be catastrophic for your health, home, or business, and constitutes insurance bad faith.

At Surrano Law Offices in Phoenix, Arizona, our lawyers help insureds resolve problems arising from a misrepresentation of policy terms. We focus on issues such as these and other insurance bad faith matters. If your insurance carrier denied a claim with the explanation that the loss was not covered, talk to one of our knowledgeable lawyers. We have more than 25 years of collective experience with insurance bad faith claims. Contact us at (602) 264-1077 to learn how we can help you.

Agent misrepresentation of insurance policy terms

Agents misrepresent policy terms in many ways. Our clients have been sold policies by agents who:

• Promised or implied coverage for events and losses that were not covered
• Failed to disclose the amount of coverage accurately
• Misrepresented the premium payments and how they affect the amount of coverage available
• Incorrectly or inaccurately projected inflation and other market changes
• Promised that company performance will allow insureds to stop paying premiums or that there will be no increase in premiums
• Described insurance policies as retirement plans

Adjuster misrepresentation of coverage terms

Agents usually describe policy terms as more generous than they really are to make a sale. In contrast, claims adjusters can misrepresent policy terms by defining them as more restrictive than stated in the policy to prevent payment of a claim. They may change the definitions of covered events. They may even fail to read the policy, incorrectly assuming they know all its provisions. They sometimes describe the requirements for proof of ownership in personal property claims differently from those outlined in the policy. Deceptive and unfair business practices like these constitute misrepresentation of policy terms. This is insurance bad faith, and insurance companies should be held accountable.

If the agent or adjuster described the insurance policy terms inaccurately and you were not covered when you believed you were, causing a financial loss, contact an experienced insurance bad faith attorney to learn about your options and your rights. Call Surrano Law Offices

Serving clients throughout Arizona and the United States with insurance bad faith lawsuits